This Privacy Policy describes how Cembre S.p.A., located at Via Serenissima 9, 25135 Brescia, Italy, (“we”, “our”, or “us”) collects, uses, and protects your personal data when you access or use the website www.bricotelor.com (“Website”).
We are committed to protecting your privacy and ensuring the confidentiality of your personal information in compliance with applicable laws, including Regulation (EU) 2016/679 (General Data Protection Regulation, “GDPR”).
If you have any questions about this Privacy Policy or the processing of your personal data, you may contact us at info@bricotelor.com.
The data controller responsible for the processing of your personal data is:
Cembre S.p.A.
Via Serenissima 9,
25135 Brescia, Italy
Email: info@bricotelor.com
We may collect the following categories of personal data, depending on how you interact with our website:
Identification data: name, surname
Contact data: email address, phone number, physical address (if provided)
Order information: products purchased, shipping and billing address, payment details (processed via secure third-party platforms)
Browsing data: IP address, browser type, operating system, pages visited, session duration, access date and time
Communication data: any messages, emails, or forms you send us
Marketing preferences: opt-in or opt-out choices for promotional content
We do not collect or process sensitive data (e.g., health, biometric, religious or political beliefs) unless strictly required by law and with your explicit consent.
We process your personal data only when permitted by law and under one or more of the following legal bases:
Performance of a contract: to manage your purchases, orders, and customer support.
Legal obligations: to comply with accounting, tax, or legal requirements.
Legitimate interest: to improve the website, ensure security, prevent fraud, and manage customer relations.
Consent: for sending newsletters, promotional messages, or third-party marketing (only if you have expressly agreed).
You can withdraw your consent at any time by contacting us at info@bricotelor.com.
We process your personal data for the following purposes:
To register and manage your account (if applicable)
To process and fulfill orders, payments, and deliveries
To respond to your inquiries and provide customer support
To send you transactional communications (order confirmations, shipping updates, etc.)
To send you marketing or promotional communications (only with your consent)
To improve our website, products, and services
To comply with applicable legal obligations
To protect against fraud, abuse, or illegal activities
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The general criteria we use for data retention include:
Data related to purchases: retained for up to 10 years to comply with tax and accounting laws
Data used for marketing purposes: retained until you withdraw consent or request deletion
Technical and browsing data: retained for up to 12 months, unless legal requirements impose longer retention
We do not sell or rent your personal data.
We may share your data with the following third parties, only to the extent necessary:
Service providers and partners: such as couriers, payment gateways, IT service providers, hosting companies
Professional consultants: such as legal or tax advisors
Public authorities: when required by law, legal process, or to protect our rights
All third-party service providers are contractually obligated to process your data only according to our instructions and in full compliance with GDPR.
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include:
Secure servers and firewalls
Data encryption where applicable
Access control and authentication systems
Staff training on data confidentiality and protection
Despite our efforts, no system can guarantee absolute security. If a data breach occurs that may seriously impact your rights and freedoms, we will notify you and the competent authority as required by law.
As a data subject, you have the following rights under the General Data Protection Regulation:
Right of access – to know what data we hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure (“right to be forgotten”) – to request deletion of your personal data
Right to restriction – to limit the processing of your data in certain circumstances
Right to data portability – to receive your data in a structured, commonly used format
Right to object – to oppose certain types of processing, such as marketing
Right to withdraw consent – at any time, where processing is based on your consent
Right to lodge a complaint – with a supervisory authority (e.g., the Italian Data Protection Authority)
To exercise your rights, contact us at info@bricotelor.com. We will respond within 30 days.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that a minor has provided personal data without parental consent, we will delete it promptly.
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of the page. We encourage you to review this page periodically to stay informed about how we protect your data.
Significant changes will be communicated via the website or by email, where appropriate.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at:
Cembre S.p.A.
Via Serenissima 9,
25135 Brescia, Italy
Email: info@bricotelor.com